Teacher in Wolf’s Clothing? May 29, 2009
Posted by Jane Matthews in Uncategorized.Tags: Big Issue, homeless, Milton Keynes, milton keynes community foundation, MK Dons, tattoo, Wolf Man, Wolfie
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Oh joy! Another Big Issue seller. And this time I’m nowhere near Tesco, but heading back from some trustee duty stuff at Milton Keynes Community Foundation.
I have my money out at 200 paces, and the £2 coin is still changing hands as I blurt out “Got many left to sell?” – thinking this time I’ll be brave and offer to take them all off his hands.
Only this Big Issue seller grins when he replies. “Oh yes, plenty.” And I realise I’ve got it wrong again. He wants to be here. This guy is pleased to have a reason to stop and chat to the occasional Suit, dashing up the city for an M&S sandwich.
So instead of offering him money to go away I stop to talk.
celebrity
Blow me! It turns out I’ve stumbled on a celebrity Big Issue seller. My new (toothless) friend might be sleeping out under the stalls in the marketplace and selling the magazine for beer money. But once a fortnight, during the football season, he puts on a wolf’s head and prowls the line at the MK Dons’ football stadium. He tells me his real name’s Ernest but he’s known to thousands as Wolfie. He’s even on YouTube. And probably loads of fanzines because he’s got the Dons’ logo tattooed across his forehead. Apparently, he got fed up wearing the logo on a woolly hat.
We chat about the fact that the Dons let him into matches for free. That Wolfie would rather sleep rough in Milton Keynes where he can still follow his team, than do what the local council suggest and head back to his home city of Birmingham where he’d get onto the housing list. In any case, he doesn’t think after all these years on the streets he could sleep indoors again, he says. It would kill him.
But sleeping rough is hazardous. While he’s crashed out his stuff gets nicked, and there was the time some late nighters laid into him with a baseball bat.
toothless
Wolfie is also a poet and musician, he tells me, and to prove it launches into an energetic rap: his life story told in a series of staccato couplets.
To be honest, the lack of teeth make it hard to follow.
But every so often there’s a hand gesture directed at the forces of law, order and clean streets which I can understand: payback for hassling Wolfie about his life choices.
Milton Keynes’ own Smiling Man?
What a reward for spending £2. I’ve accidentally stumbled on someone who represents exactly what I mean when I talk about putting myself out there. Wolfie does it every day, hard knocks and all. I have no idea if he’s happy; whether I’ve just caught him on a good day; whether he’s just making the best of a bad job. Or if this really is who he is and how he is.
But I do know that he never once stopped grinning while he was talking to me.
And that afterwards I felt like I was the one who’d benefitted from someone being kind to them. Funny that…
Message from a Happy Toy May 27, 2009
Posted by Jane Matthews in Uncategorized.add a comment
Told you my McDonalds freebie was a sign!
I’ve just looked in Signposts by Denise Linn and the closest she comes to a three inch plastic representation of an Easter Island God is ‘statues’. Which apparently indicates ‘frozen feelings and emotions’. According to Denise my Happy Toy is telling me I need to work on my self-confidence, and operate from strength and energy.
Wonderfully appropriate: kindness has to come from my heart and soul, not my head. Do some deep breathing next time, and try to really mean it.
p.s. What goes around comes around? At the supermarket this morning they’d slashed the price of bouquets. So in the interests of being nice to me I got bunches of roses, sweet williams, crysanthemums and dahlias for a whole 70p.
How not to say it with flowers May 26, 2009
Posted by Jane Matthews in Uncategorized.Tags: acts of kindness, flowers, happy toy, nursing home, smile
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Inspired by the story of the smiling man I told you about, I thought I might try smiling at strangers today.
Except it immediately becomes clear there is a time and a place… and wandering through the shopping centre trying to catch folk’s eyes in order to throw them a smile bigger than the national debt is a bit, well, strange. Far from making their day my unexplained grinning simply seems to make people uncomfortable. Some of them even furtively check themselves over, in case I’m really smirking because they’ve got toilet paper caught in their waistbands.
brickbats and bouquets
So for now I abandon the idea that a smile is the shortest distance between two people. In the wrong hands it’s clearly has precisely the opposite effect.
I have an alternative plan, which the smiling man story also put me in mind of. He wanted to give comfort to the dying. The only death I have seen was my uncle’s, after a decade living with cancer. He spent his last month in a nursing home where I could sit with him every day. But there were plenty of others in the nursing home who never seemed to see anyone.
So I decide I’ll get some flowers and drop by and ask the staff to give them to someone who doesn’t get visitors.
say what with flowers?
It takes me almost half an hour to make up my mind which bunch to buy. I can’t help associating lillies with funerals and that’s not the message I want to send. The wonderful orange and green bouquet has red berries too and if I think they look good enough to eat someone else might.
Then I dither over some end-of-day bouquets that have been reduced. Hmmm, tempting – until I remind myself what this is all about. It feels important to choose flowers that could really lift someone’s mood – rather than a mean little bunch of reduced roses, already fraying at the edges. I’ll know, even if whoever receives them doesn’t.
So I splash out on a glorious purple and white bouquet which smell like a cottage garden and look like a little piece of summer. I also spend a couple of quid on a few stems of delicate pink sweet peas thinking they’ll be a useful bribe for whoever I asked to present my gift at the nursing home. If they havetheir own flowers maybe they won’t be tempted to keep the ones meant for a patient. (I can’t decide whether thinking that way detracts from my gesture or is just realistic.)
And you are?
Now to the difficult bit.
I arrive at Highclere Nursing Home and there’s a chap staring out of the window at me. I send him one of the full beams I’ve been practicing and it seems now is the right time and place because he beams right back and points excitedly at the flowers in a ‘someone’s in for a nice suprise’ kind of way.
I’m buzzed in and realise I’m only going to get to see the receptionist rather than one of the care staff . That’s what you get from choosing to go private.
But I’m committed (which is probably what the receptionist is thinking when I blurt out the lines I’ve rehearsed).
“I thought I’d like to bring these flowers for someone who doesn’t get many visitors or gifts. Do you have anyone like that here?”
The receptionist nods cautiously. “Well yes…”
I’m definitely feeling uncomfortable, but determined. “Perhaps you’d be kind enough to choose someone to give the flowers to then?” I hand over the sweet peas too. “And these are for you as a thank you for doing that.”
The receptionist takes the flowers from me, completely bemused. This has never happened to her before. Despite the fact that googling ‘acts of kindness’ brings up one million, three hundred and eighty thousand results, despite the fact that there are hundreds of thousands of people encouraging, practicing and recommending random acts of kindness. Wherever my fellow experimenters are, they have not apparently reached this quiet corner of Milton Keynes.
More is needed. The receptionist does not move or speak; she will not release the door until I give her at least some sort of explanation.
So I mention my uncle. He was here. Nine years ago. And liked it (that’s a lie; he hated having to leave his flat and his cats but if I tell her that she’ll think I’ve injected some sort of noxious allergenic into the bouquet). I ramble on a bit longer about seeing the flowers and loving how good they smell and wanting to share that with someone.
She nods and I leave. I have absolutely no idea if she will do what I’ve ask or make a different decision about where the bouquet belongs.
unfinished business
The trouble is, this short episode has not left me feeling good but somehow dissatisfied.
I don’t know if that’s because the reader and writer in me always wants to know how a story ends. If I’m just unused to this notion of paying kindness forward, instead of seeing it as I must always have done – as a two way transaction in which kindness is rewarded with thanks. Or because I have a vague sense that if the flowers make it to a lonely somone, and if that were me, I might want to meet the person behind the act of kindness. That my pleasure in receiving the gift would be more because the gesture would then be more human.
That’s the point of an experiment I suppose. To try things until it works. And even though I am a little confused by it all I am able to congratulate myself on nudging the edge of my comfort zone this time.
Feel stupid and awkward and do it anyway, as Susan Jeffers could have said.
And another thing: on the way home the traffic lights are all green, I bump into a friend I haven’t seen in ages, and when I call into McDonalds (sorry, more unfortunate brand placement!) for my son the cashier mistakenly rings up a free ‘Happy Toy’ with the order.
Listen, it may be only a cheap bit of plastic shaped to look like an Easter Island statue to you.
To me, it’s a sign!
The smiling man May 23, 2009
Posted by Jane Matthews in acts of kindness.Tags: Happy for no reason, Happy Oasis, Marci Shimoff, the Smiling Man
1 comment so far
I’ve hardly started and I can already see this blog is not quite honest. I’ve said it’s about kindness when actually I think it’s more to do with courage. Less about what I can do for others and more about what acts of kindness can do for me.
What brought this home to me so powerfully was a chapter in the brilliant book I’m currently reading, Happy for No Reason by Marci Shimoff. In a section on ‘seeing the world as your family’ she tells a story that reached right into my gut.
A woman called Happy Oasis (yes, I had that reaction too… what!!!?, but stay with the story and you’ll forgive her for this lapse of name-taste) was travelling through Bangladesh and got caught in floods. She describes how the road got washed away and her bus was marooned on a small patch of higher ground where, all around, destitute people were dying of dysentery and starvation.
the man by the bus
The only westerner, she was also the only one who stayed on the bus, feeling, for the first time since arriving in the country, powerless.
She had cash and travellers’ cheques but what use were they in this situation? There was no bank and nothing to buy in any case. That was why people were literally starving to death around her.
Wait for the Red Cross or some other aid agency to arrive and muck in? Well, it was clear no-one was coming.
Happy – who presumably had a pretty ordinary name at this stage in her story – describes how she sat alone in the bus and began sobbing in helplessness and shock. Until, after many minutes had passed, she looked up and spotted a skinny, scantily-clad man peering through the window and smiling broadly at her.
Her frustration boiled over and she snapped at him, demanding to know how he could smile in such awful circumstances.
With simple grace the smiling man replied “a smile is all I have to give, madam.”
The gift of compassion
The man told her to come with him, out into the rain, to help him offer what comfort they could to those who were dying. For ten long hours they went from person to person, kneeling beside them, and singing softly.
Happy says that her companion sang ‘soul-stirring Muslim chants’ while she sang the Christian songs she’d learned years back at summer camp. The music seemed to bring some comfort and peace to the dying. I recall my mother saying it’s important to continue speaking lovingly to the dying for our hearing is the last of our senses to leave us.
But I’m certain the many people they knelt and sang to were as comforted by just as comforted by their companionship and a human touch at this loneliest of times.
It turns out Happy wasn’t helpless at all in this unimaginable situation.
a change of heart
Recalling her smiling teacher Happy says: ‘Without a penny, without any material item, he’d eased the suffering of hundreds of people by offering his love and joy. I made a silent vow to be like that smiling man…In the years since I have made it a priority in my life to be as happy as I can, to share that happiness with as many people as possible, and to treat everyone I meet as family.” (And, it turns out, to change her name to Happy Oasis and describe herself as a ‘Blissologist’!).
learning from Happy
There are a number of reasons this story stopped me in my tracks. First of all, it doesn’t involve some grand charitable gesture like, but the most basic of the gifts we’re born with: the ability to smile, to make music, and to reach out to others and connect with them.
Secondly, Happy was only able to act when someone gave her permission. When the Smiling Man told her what to do.
That doesn’t make the ten hours she spent caring for the dying less valuable. But it does demonstrate the extent to which those of us, like me, who are trying to live a kinder, more compassionate life, have to first overcome the barriers which keep us locked in our own lives:
- fear of doing the wrong thing in the wrong way at the wrong time
- reluctance to step outside what’s ‘normal’ or comfortable for us
- a default position which encourages us to think first about giving money to problems rather than time or attention. (Have you ever suggested to a charity doorstepper who wants to sign you up to monthly donations that you’d be happy to donate some time instead? They just don’t know what to do with that one!
a gift of great price
But most tellingly of all, what this one half day in one life did was turn everything entirely on its head.
It wasn’t only her name Happy changed but her whole attitude, her approach to life, her purpose.
Of all the people in the field that day, she was the biggest winner because of the way the experience expanded her. And expanded her life.
I could do with some of that.
Making a Big Issue of it May 22, 2009
Posted by Jane Matthews in acts of kindness.Tags: Big Issue, comfort zone, Euston Station, Tesco
2 comments
So in my first post I told you I couldn’t walk past a Big Issue seller. Turns out I lied – and kindness doesn’t flow freely through my veins but is a habit I need to learn. How depressing is that?
I was in the Euston station buffet and a cheerful Big Issue seller came by and invited me to buy one. Quicker than the railway companies close a line in bad weather I looked up and said ‘not today thanks’. What? As if he was offering me a pint of milk rather than the chance to show a bit of human kindness.

Euston by http://www.flickr.com/photos/donnasmillie/
(Though not quite as cringeworthy as the girl on the next table who told him ‘I haven’t got time’ – then continued to sip her latte and nibble on a monster muffin. Even the seller – who must have heard some pretty lame excuses in his time – looked a little baffled by that one.)
See what I mean about habit? My habit is not to notice all those people who want something from you in public places, especially any place involving public transport which seems to work like a magnet for attracting the weird and the wandering.
No excuses though. Especially from someone who’s just declared she’s setting out to be a nicer person. The only way I could make amends was to set my radar to find another Big Issue seller I could do right by.
Bloody Tesco
Now here we have one of the dilemmas of doing anything that might vaguely qualify for the ‘social responsibility’ tag: the downside of the upside if you like. I knew exactly where to find our local Big issue seller because he knows exactly where to find the biggest crowds. Bloody Tesco! To perform my small act of conscious kindness meant driving (not kind) to Tesco (extremely unkind – so here’s a link to compensate) . Oh, and I might as well do my weekly shop while I was at it.
The poor guy looked miserable, even in the sunshine. And even more miserable when I emerged £79 lighter and an hour later, and he still had the same number of mags unsold in his hand. I asked him how long it takes to shift a load. “Six or seven hours,” he said, “For 30 or 40.” For those of you who deal in details, the Big Issue sells for £1.50 of which the seller gets to keep 80p, so averaging it out he’s selling five every 60 minutes which equals a wage of £4 an hour. Less than I’d just spent on a bottle of wine.
“And does anyone ever buy more than one?” “A few. Maybe.”
Which had to be my cue to get my purse out again and buy the rest so he could go home. Only like yesterday I ducked it.
Awkward and weird
Admittedly I was still reeling at how the few things in my trolley could have added up to £79. But, interestingly, the main thing holding me back was the knowledge that to buy his entire stock from him would have been one of those big, awkward, weird gestures that embarrass me/us. Putting my head above the parapet. Making an exhibition of myself. You get the idea.
And yet getting out of my comfort zone and experimenting with living a bigger, more generous life, is exactly what this whole blog is about. And until I find the courage to be embarrassed, if necessary, I’m not going to find out whether making a difference also makes a difference to me.
So, two out of ten, Jane, for a pretty feeble start. Plus a note to self that not only am I going to have to try harder, it appears I’ve still got some unfinished business with the next Big Issue seller I see.
Love to know if you’ve ever held back from doing something nice for fear of stepping out of line or looking foolish. Just click on ‘comment’.
The opposite of nice May 21, 2009
Posted by Jane Matthews in acts of kindness.Tags: litter, Red Bull, road rage
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Hmm. So I’d only just got round to thinking about how I could be kind today when the guy in the car ahead of me hurled an empty Red Bull can out of his window. (I’ll never understand this kind of behaviour: if someone is picky enough about their environment to not want litter cluttering it up why not the wider environment?)
Uh oh, all of a sudden I switch to mad woman mode, putting my foot on the accelerator so I can follow him. What was in my mind? Well, to tell the truth I thought I’ll find out where he lives and then I’ll hit the area around the local school and collect a sackload of empty cans. Then, later, I’ll take them round and leave them by his car, together with a note telling him – colourfully – precisely why.
Not kind, you see.
I’ve only just started this project and I’ve turned into the kind of offended person who calls into Jeremy Vine’s loathsome lunchtime show to rant about everyone else’s behaviour.
the drinks are on me
Once I realised what I was doing I asked myself what would be the kind thing to do here? After all, my imaginative little gift would only make Mr Bull see Red too, and then go on to explode like his fizzy drink all over someone else.
At which point it struck me that the nice thing to do would be to go and buy a dozen more cans of Red Bull and leave them by his car with a note inviting him to enjoy a drink on me, but please to take his litter home in future.
Even if it didn’t persuade him to change his behaviour perhaps it would have given him one nanosecond’s pause for thought. Maybe. And cheered him up a bit – someone making a present of his favourite drink.
Sadly, I lost him. I don’t think he put his foot down because he realised he was being stalked by a mad woman in a red Punto. Things like that don’t happen in real life.
More likely the Red Bull kicked in, straight down his leg to the accelerator pedal.
You win some, you lose some.
“Don’t be yourself – be someone a little nicer.” Mignon McLaughlin May 21, 2009
Posted by Jane Matthews in acts of kindness.1 comment so far
There’s not a self- help book that doesn’t suggest a part of making life better for ourselves is making life better for others: practice acts of kindness, in other words.
Just yesterday someone tweeted me yet another list of suggestions for making the world an everso slightly better place.
Fair enough. I hope I’m a decent enough person already. Sort of averagely kind, like most people. I make monthly donations to local charities via Milton Keynes Community Foundation, I’m nice to my relatives, I cry during charity appeals, I can’t walk past a Big Issue seller without buying a copy, and I volunteer for things (then moan about having too much on).
So far, so comfortable. Nothing there that millions of others don’t do. Nothing that takes me even close to the edge of my comfort zone. Nothing more, in truth, than a bit of cash and a bit (more) time.

a smile from the birds
Deliberate acts of kindness
But what if I really meant it? If instead of being motivated by duty (relatives) … or embarrassment (beggars)…… or guilt (too much to mention) … or needing to look good in front of other people (cringe), I truly made an effort to be a nicer person?
No random acts of kindness, but a very deliberate experiment with my own life: if I’m nicer, if I make an effort to carry out at least one conscious act of kindness every day, then
will it change me in any way?
will it change my life in any way?
will it change anything – or anyone – else?
Well, we’ll see. And if acts of kindness is something you’re into, do let me know. I’ll certainly be looking for ideas.


